Privacy Policy

Who We Are

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This is the privacy statement of Fudo Partners.

Types of Personal Information We Collect

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We may collect, use, and store different types of personal information about you, which we have grouped together as follows:

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1. Identity Data: ID information including your name, title, and date of birth.

2. Contact Data: Home address, work address, email address, and telephone number.

3. Financial Data: Payment details.

4. Transactional Data: Details of payments to and from you and other details about services you purchase from us.

5. Communications Data: Information contained in letters, emails, and other forms of electronic communications and conversations between us.

6. Social Relationships Data: Details about your family, friends, and other relationships.

7. Marketing Data: Details about your preferences in receiving marketing communications from us and our partners.

8. Consents Data: Any permissions, consents, or preferences that you give us.

9. Usage Data: Information about how you use our website, products, and services.

10. Special Category Data: Some types of personal information are defined as special. We will only collect and use these types of information where we need to and if the law allows us to, such as:

Racial or ethnic origin

• Political opinions, religious or philosophical beliefs

• Trade union membership

• Genetic or biometric data used for ID purposes

• Sexual orientation

• Criminal convictions data

What We Use Your Personal Information For

We collect and use personal information to:

• Deliver and improve our services, as set out in contracts and agreements with you.

• Properly manage our business in an effective manner.

• Contact you by post, email, or telephone to respond to your queries and provide you with information that you request from us.

• Understand your needs and how they may best be met.

• Send marketing communications to you.

• Manage events to promote our business and its services.

• Manage your marketing preferences and keep our records up to date.

• Administer our website and internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.

• Improve our services and website and ensure that content is presented in the most effective manner for you and your device.

• Process financial transactions, e.g., payments for services we provide to you or refunds due to you.

• Perform corporate activities such as the sale, merger, or reorganization of our business.

• Prevent and detect crime, fraud, or corruption and protect our rights and interests.

• Meet our legal responsibilities to the police and other law enforcement agencies and government bodies.

The Legal Basis for Processing Your Personal Information

The legal basis for processing your personal information depends on the type of information and the context in which you provide it. We rely on one or more of the following lawful grounds for processing your personal information:

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• Consent: Where you have agreed to us processing your information for a specific reason (e.g., you have consented to receive marketing materials from us).

• Soft Opt-in: Where we have an existing relationship that allows us to send electronic marketing communications to you on an opt-out basis.

• Contract: The processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you.

• Legal Obligation: The processing is necessary for compliance with a legal obligation we have such as keeping records for compliance with our obligations.

• Legitimate Interests: The processing is necessary for our legitimate interests, such as:

  • To provide our services or information to you or any organization you work for.

  • To prevent and detect theft, fraud, and other criminal activity.

  • To protect our business interests.

  • To manage our business (including business planning and promotion).

  • To investigate complaints.

  • To evaluate, develop, or improve our services or products.

  • To keep you or our clients informed about relevant products and services and provide you with information unless you have indicated at any time that you do not wish us to do so.

To the extent that we process any special categories of data relating to you for any of the purposes outlined above, we will do so because:

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• You have given us your explicit consent to process that data.

• We are required by law to process that data.

• The processing is necessary to carry out our obligations under employment, social security, or social protection law.

• The processing is necessary for the establishment, exercise, or defense of legal claims.

• You have made the data manifestly public.

Where We Collect Your Personal Information From

We may collect personal information about you from the following sources:

• From you directly (e.g., contact details provided by phone, email, when you create an account with us, or at an event).

• From your use of our services (e.g., your IP address, location, domain name, browser type, device ID, dates and times you access our services, number of website visits, navigation history within, to and from the site).

• From third parties (e.g., publicly available resources such as Companies House, internet social network sites such as LinkedIn, market researchers, job boards, marketing companies, events companies, and analytics providers such as Google Analytics).

• From CCTV footage.

Who We Share Your Information With

We may share your personal information with the following third parties:

• Other companies owned or jointly owned by Directors of Fudō Partners.

• Service providers, including providers of document analysis tools used by us in the course of providing our products and services.

• Commercial partners of ours, where you have opted in to receiving marketing information from them.

• The police and other law enforcement agencies and HMRC and other government bodies where we have a legal or regulatory obligation to do so.

• Debt recovery agencies, to recover overdue amounts due to us.

• Potential or actual purchasers of any part of our business or assets, or other third parties in the context of a possible transfer or restructuring of our business.

Automated Decisions

We do not envisage taking any decisions about you based solely on automated processing (i.e., without human involvement) that have a legal or similarly significant effect on you.

If You Choose Not to Give Your Personal Information

If you choose not to give your personal information, it may delay or prohibit us from meeting our obligations or lead to us cancelling the service you have with us.

How Long We Keep Your Personal Information

If you have previously opted in to receive communications from us, or are an active contact, we will continue to hold your personal information. You may, at any time, exercise your right to stop receiving marketing and promotional information from us by unsubscribing or by contacting us at the email address provided below. At that point, we will delete your personal information from our central communication database and only contact you on matters concerning current work.

Where We Hold Your Personal Information Internationally

Personal information of customers or individuals in the Republic of Ireland and other non-UK countries is held on our database in the UK. Their personal information is subject to the same GDPR legislation as that of our UK customers and is therefore protected to the same standards.

Using Our Website

Our website may contain links that make it easy for you to visit other websites. If you use such links to leave the website and visit a website operated by a third party, we are not responsible for the protection and privacy of any personal information which you provide while visiting such websites. You should exercise caution and look at the privacy statement applicable to the website in question.

We may use cookies, i.e., small amounts of data stored on your computer and revealed to us when you use our website. We use cookies only to make it easier to identify you when using the website, not to collect additional information about you. You can configure your web browser not to accept cookies, although this may hinder the functionality of the website.

Your Rights

Under data protection law, you have the following rights regarding the personal data about you that we process:

1. Access to Your Information: You have the right to request a copy of the personal information about you that we hold.

2. Correcting Your Information: We want to make sure that your personal information is accurate, complete, and up to date, and you may ask us to correct any personal information about you that you believe does not meet these standards.

3. Deletion of Your Information: You have the right to ask us to delete personal information about you where:

   • You consider that we no longer require the information for the purposes for which it was obtained.

   • We are using that information with your consent and you have withdrawn your consent.

   • You have validly objected to our use of your personal information.

   • Our use of your personal information is contrary to law or our other legal obligations.

4. Objecting to How We Use Your Information: You have the right at any time to require us to stop using your personal information for direct marketing purposes. If we use your personal information for tasks carried out in the public interest or pursuant to the legitimate interests of us or a third party, then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

5. Restricting How We Use Your Information: In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where there is no longer a basis for using your personal information, but you don't want us to delete the data. Where this right

Fudo Partners shall not be liable for any damages arising from the use or inability to use personal information, including but not limited to indirect, incidental, or consequential damages, even if we have been advised of the possibility of such damages. Our liability is limited to the maximum extent permitted by law.

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, destruction, or alteration. These measures include encryption, access controls, secure servers, and regular security audits to ensure the ongoing integrity and confidentiality of your data.

In the event of a data breach that may affect your personal information, we will notify you without undue delay and, where feasible, provide details of the breach, its potential consequences, and the measures we have taken to address the breach. We are committed to ensuring that any breaches are managed in accordance with applicable laws and regulations.

We may employ third-party service providers to process personal information on our behalf. We ensure that such processors are compliant with GDPR and have appropriate security measures in place to protect personal data. Contracts with these providers include clauses to safeguard the privacy and security of your information.

We will retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When the information is no longer needed, we will securely delete or anonymise it.

We may update this privacy policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes via email or through a notice on our website. We encourage you to review this policy periodically to stay informed about our data protection practices.

If you have any questions or concerns about our privacy practices or wish to exercise any of your rights regarding your personal information, please contact us at data@fudopartners.co.uk. We take your inquiries seriously and strive to address them promptly.

This privacy policy shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By providing your personal information, you consent to the collection, use, and storage of your information as described in this privacy policy. You have the right to withdraw your consent at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.

For any privacy inquiries, please contact our Data: info@fudopartners.co.uk. We are committed to addressing your concerns regarding the handling of your personal information.